How UK field marketing agency increased field sales by 300% with Ecanvasser

In the competitive realm of face-to-face marketing, our agency customer leverages Ecanvasser to streamline operations and enhance data-driven decision-making across its UK commercial business and Irish charity initiatives.

Industry/Sector
Marketing
Location
United Kingdom
Team Size
11-50

The Challenge

Our customer was ready for growth but faced critical data and operational challenges in two key markets: its UK commercial fiber sector and its Irish charity campaigns. In the UK, the primary issue was structuring territories efficiently to manage where and when agents could approach potential customers, particularly around fiber optic availability. Meanwhile, in Ireland, the absence of detailed door-level data impeded their ability to identify the most promising areas for their charity initiatives, which affected campaign targeting and resource allocation.

  • Lack of reliable door-level and territory data
  • Poor resource allocation
  • Inability to identify target areas 
  • Inefficient territory utilization leading to over knocking

Our Solution

Ecanvasser was chosen based on the customer’s previous experience using the platform successfully with fiber clients and our ability to handle complex, data-rich territory management at scale. We provided a comprehensive solution that helped the customer structure their territory more efficiently and access the data they needed for success.

Sales Rep Tracking Software

Complete oversight into field activity without needing to chase reps for follow-ups. Boost accountability, identify issues, and make data-driven decisions that fuel profitable growth.

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Territory Mapping

Give your field teams clear and defined areas to work, with no overlaps and no gaps — so every door is knocked and every territory gets full attention.

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Time Bound Lists

Move away from day-to-day list management and into proactive planning. Schedule list availability once and trust it to run as planned. Lists appear automatically when work should begin and disappear when it should end.

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The Outcome

By gaining tighter control over territories and field activity, our customer transformed their campaigns into high-performing, scalable operations. The impact was immediate and measurable:

  • Sales performance more than tripled, increasing from as low as 80–90 sales per week to a consistent 300+ weekly sales over a six-week period
  • Attrition rates dropped to 23.1%, compared to a typical campaign rate of 32–34%
  • Territory usage became structured and sustainable, significantly improving long-term campaign performance
  • Daily disposition reporting enabled our customer and its fiber partners to identify trends faster and optimize campaigns in real time

Future Plans

Building on their successes, our client plans to continue leveraging Ecanvasser for their UK commercial fiber operations and expand its use to further enhance their charity campaigns in Ireland, exploring additional features such as callback tracking to further improve engagement and conversion rates.

The user-friendly interface and robust functionality have made Ecanvasser an indispensable tool for our operations.
Operations Manager
United Kingdom,
UK Field Marketing Agency
15,000 teams worldwide
Trusted by 15,000 teams worldwide

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