How Truespeed Modernised Field Sales with Ecanvasser

Replacing spreadsheets and paper with real-time field sales tracking for better accountability and data driven decision-making.

Customer
Truespeed
Industry/Sector
Telecommunications
Team Size
201-500

Truespeed provides the South West UK with future-proof connectivity through a gigabit-capable, full-fibre broadband network, reaching over 170,000 residential and business premises and serving over 27,000 customers.

The Challenge

Before adopting Ecanvasser, Truespeed managed its door-to-door activity using manual and outdated processes, relying heavily on spreadsheets and paper. This approach created several key challenges:

  • Data was unreliable and easily lost or manipulated
  • Limited visibility into field performance and activity
  • Inefficient tracking of sales reps and results
  • Lack of a centralised system for both sales and analytics teams

Additionally, after trying multiple solutions, the team struggled to find a tool that was both simple and effective for field use.

Our Solution

TrueSpeed implemented Ecanvasser as a dedicated platform for managing their field sales operations, which provided:

  • A simple, intuitive system for canvassing teams
  • Real-time tracking of field activity to spot under, or over performing reps. 
  • A centralised data source for both the direct sales team and analytics team, improving coordination and oversight.
  • Deeper insights into performance, such as conversion rates per door and which types of properties convert best
  • Centralised data capture meaning all interactions and follow-ups are logged in one system, turning key data like contract end dates into actionable opportunities.

Custom Dashboards & Reporting

Track activity, monitor territory coverage, and spot underperformance before it impacts your numbers - all from one clear, centralized dashboard.

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Sales rep tracking software

Complete oversight into field activity without needing to chase reps for follow-ups. Boost accountability, identify issues, and make data-driven decisions that fuel profitable growth.

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Empower Reps With a Mobile Field Sales App

Empower reps to effortlessly optimize their routes, log every interaction, and schedule next steps with a reliable and intuitive mobile app that works offline.

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The Outcome

Since adopting Ecanvasser, TrueSpeed has seen clear improvements:

  • Greater data accuracy and reliability, eliminating issues with lost records
  • Improved visibility of field performance, allowing better tracking of sales reps
  • More efficient operations, replacing manual processes with a streamlined system
  • Strong user satisfaction due to the platform’s ease of use and effectiveness

Overall, Ecanvasser delivered a solution that “does what it says on the tin”, and has become a key tool in managing Truespeed’s field sales operations.

We'd be lost without it.
Scott Kean
Field Sales Manager,
Truespeed
15,000 teams worldwide
Trusted by 15,000 teams worldwide

Ready to turn field sales into a growth engine?

Scale your operations, empower your reps, and deliver predictable, profitable growth with Ecanvasser.